Learn how You can Start Your Trading Journey

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Contact Us

If you find yourself in need of assistance with Bitcoin Connect, you can be confident that our dedicated support team is readily available to provide you with the assistance you require. You may conveniently reach out to us through email or telephone, choosing the method that aligns best with your preferences.

Whether your queries pertain to technical support or a desire to gain a deeper understanding of our trading system, our team is fully committed to assisting you in optimizing your experience with Bitcoin Connect.

Our team is available to assist you from Monday to Friday, 9:00 am to 6:00 pm, UTC+8.

It is important to note that our support team specializes in delivering technical and general support tailored specifically for Bitcoin Connect. Additionally, they are well-equipped to address inquiries related to our Bitcoin Connect build-it version.

For any questions or concerns related to your trading activities, we kindly request that you direct these inquiries to one of our trusted execution brokers. If you have not yet established an account with one of our endorsed brokers, please notify us, and we will facilitate direct contact with them on your behalf.